Responsible Gaming

Gaming Should Be Entertainment

At Vegas Hero, we believe gambling should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. The house always has a mathematical edge, and you should only gamble with money you can afford to lose.

Please take time to understand the risks involved and play responsibly. Your wellbeing matters to us.

Age Verification

You must be at least 18 years old (or the legal age for gambling in your jurisdiction) to use Vegas Hero and participate in gambling activities.

We are committed to preventing underage gambling. If you are under the legal age, please do not attempt to register or play.

Warning Signs of Problem Gambling

If you recognise any of the following signs in your own behaviour, you may be developing a gambling problem:

• Spending more time or money on gambling than you intended
• Chasing losses by gambling more to recover money you've lost
• Hiding or being secretive about your gambling activity
• Feeling anxious, irritable, or restless when not gambling
• Borrowing money to fund gambling
• Neglecting family, work, or personal responsibilities due to gambling
• Lying to friends or family about how much you gamble
• Gambling to escape problems or difficult emotions
• Unsuccessful attempts to cut down or stop gambling
• Jeopardising relationships, education, or career opportunities

If any of these apply to you, please seek help immediately.

Self-Help Tools Available

Vegas Hero provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit in a day, week, or month.
• Loss Limits: Establish a ceiling on losses you're willing to accept during a set period.
• Reality Checks: Receive regular reminders during your gaming sessions about how long you've been playing and how much you've wagered.
• Self-Exclusion: Take a break from gambling for a period you choose (days, weeks, months, or years). During this time, you cannot access your account or use our services.
• Account Closure: Permanently close your account if you wish to stop gambling entirely.

These tools are available in your account settings. Use them to stay in control.

Support Organizations

If you're struggling with gambling, professional help is available. The following organisations offer free, confidential support:

United Kingdom

• GamCare: Free counselling and support for problem gamblers and their families. www.gamcare.org.uk
• GamStop: The UK's national self-exclusion scheme. Excludes you from all licensed online gambling operators simultaneously. www.gamstop.co.uk
• Gamblers Anonymous: Support meetings and peer support. www.gamblersanonymous.org.uk

Other Countries

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung – www.bzga.de

All of these organisations offer free, confidential support. Contact them if you need help.

If You Have a Problem, Seek Help

Problem gambling can affect your mental health, relationships, finances, and career. You don't have to face it alone.

If you are struggling with gambling, please reach out to one of the support organisations listed above today. They offer free, confidential help and can connect you with professional counselling and treatment options.

Your wellbeing is our priority. Help is available, and recovery is possible.